Frequently Asked Questions

Everything you need to know about our luxury timepieces and shopping experience.

Are all watches sold on your site authentic and authorized?

Yes, we are an authorized dealer for every brand we carry. Each timepiece is 100% authentic, brand new, and comes with a full manufacturer's warranty.

What is your return policy for luxury watches?

We offer a 7-day return period for a full refund, provided the watch is in unworn, original condition with all protective plastics, tags, and packaging intact.

Do you offer international shipping?

We ship to many countries worldwide via insured express couriers. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How do I know the watch will fit my wrist?

Most watches come with adjustable straps or bracelets. For metal bracelets, we offer complimentary sizing if you provide your wrist circumference in the order notes at checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you secure your dream timepiece.

How long does shipping typically take?

Orders for in-stock items are typically processed within 1-2 business days. Domestic express shipping usually arrives within 2-3 business days after dispatch.